Course curriculum

    1. Introduction

    2. Stakeholder Performance Domain

    3. Knowledge Check

    1. Identifying & Analyzing Stakeholders

    2. Development Gone Wrong

    3. Engagement Levels

    4. Tools & Techniques

    5. Persona Example

    6. Practical Application

    1. Engagement

    2. Engagement Strategy

    3. Leverage Technology

    4. RACI Benefits

    5. Difficult Stakeholders

    6. Case Study

    1. Evaluating Engagement

    2. Claim PDUs with PMI
  • 2 PDUs
  • Business Acumen

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Strategic Stakeholder Engagement: Driving Business Value

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